Shipping policy

Shipping Policy

 

Thank you for shopping with PawMart. This policy explains how we process and ship your order.

 

Processing time

 

Orders are processed within 1-2 business days. You will receive a confirmation email once your order has shipped.

 

United Arab Emirates (Domestic)

 

Standard shipping: AED 25.00, delivered within 3-5 business days. Free standard shipping on orders of AED 200.00 and above.

 

GCC (Saudi Arabia, Kuwait, Qatar, Bahrain, Oman)

 

Standard shipping: AED 45.00, delivered within 5-8 business days.

 

Rest of the world

 

Standard shipping: AED 70.00. Delivery times vary by destination.

 

Order tracking

 

Once your order ships, you will receive a tracking number by email so you can follow your delivery.

 

Delays

 

Occasionally shipments may be delayed due to customs, weather, or carrier issues beyond our control. We appreciate your patience and will keep you updated if this affects your order.

 

Questions

 

If you have any questions about your shipment, contact us at meoww.ae11@gmail.com.